Shipping policy

Shipping Policy – Pawrange Nutritions

At Pawrange Nutritions, we are committed to delivering premium-quality supplements for your pets while maintaining strict quality and import standards. Please review our shipping policy below to understand how your order is processed and delivered.

1. Order Processing

All orders placed on the Pawrange Nutritions website are processed after successful payment confirmation. Since our products are directly imported, order processing begins only once your order is confirmed.

2. Import-Based Fulfillment

Our products are sourced and imported from Thailand to ensure authenticity, quality, and freshness. After you place your order:

  • The product is shipped from Thailand to India or Japan to India.

  • It undergoes customs clearance and quality checks.

  • It is then dispatched to your provided delivery address.

3. Shipping Time

As this is an international import process, delivery typically takes 25–30 days from the date of order confirmation.

Shipping timelines may vary due to:

  • Customs clearance procedures

  • Logistics operations

  • Unforeseen delays beyond our control

We appreciate your patience and understanding during this process.

4. Shipping Coverage

Currently, we ship across India. For international shipping requests, please contact our support team before placing an order.

5. Order Tracking

Once your order has been dispatched locally, tracking details will be shared via email or SMS, allowing you to monitor the delivery status.

6. Incorrect Address or Delivery Failure

Please ensure all shipping details are accurate while placing your order. Pawrange Nutritions is not responsible for delivery failures caused by incorrect or incomplete address details provided by the customer.

7. Delays and Exceptions

While we aim to deliver all orders within the estimated time frame, external factors such as customs processing, natural calamities, or carrier disruptions may cause delays. Pawrange Nutritions shall not be held liable for such delays.

8. Contact Information

For any shipping-related queries or assistance, you can reach us at:
Email: contact@pawrangenutritions.com
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM